Retailers benefiting from our technologies...
ARC X-media quietly began building its solutions in 2015, focused on the post-purchase experience of the digital customer journey.
Our tried and tested technologies now deliver dramatic improvements to customer life-cycle metrics in multi-channel retail.
To drive brand loyalty and customer lifetime value in retail as consumer behaviour continues the seismic shift to on-screen.
By providing a better post-purchase customer experience and returns data clarity, our mission is to help build sustainable, profitable retail businesses globally.
We are a technology business, building our entire platform on the Microsoft technology stack and hosted exclusively on the Azure Cloud platform.
SOURCE: GARTNER
Highly personalised in-parcel marketing which replaces the obsolete delivery note.
This premium, personal touch completes the customer experience, leaving a lasting impression which offers compelling reasons to shop again, review, refer a friend, or shout about your brand.
Built for today's consumer, a fully customisable, mobile-optimised returns portal, providing a positive customer experience for product returns in eRetail, whilst saving significant cost and waste.
A second and complimentary brand is ZAP POST- direct mail campaigns with a difference. ZAP POST enables the sending of programmatic mailings, which are completely personalised to each individual customer.
SOURCE: FORRESTER RESEARCH